| ESAS 1 |
Executive Secretarial and Administrative Support |
1 or 2 Weeks |
|
| ESAS 2 |
Office Management and Organization |
1 or 2 Weeks |
|
| ESAS 3 |
Communication and Interpersonal Skills |
1 or 2 Weeks |
|
| ESAS 4 |
Time Management and Prioritization |
1 or 2 Weeks |
|
| ESAS 5 |
Scheduling and Calendar Management |
1 or 2 Weeks |
|
| ESAS 6 |
Travel Arrangements and Expense Reporting |
1 or 2 Weeks |
|
| ESAS 7 |
Meeting and Event Planning |
1 or 2 Weeks |
|
| ESAS 8 |
Correspondence and Email Management |
1 or 2 Weeks |
|
| ESAS 9 |
Record Keeping and Filing Systems |
1 or 2 Weeks |
|
| ESAS 10 |
Confidentiality and Discretion |
1 or 2 Weeks |
|
| ESAS 11 |
Office Technology and Software Applications |
1 or 2 Weeks |
|
| ESAS 12 |
Budgeting and Financial Management |
1 or 2 Weeks |
|
| ESAS 13 |
Human Resources and Personnel Administration |
1 or 2 Weeks |
|
| ESAS 14 |
Customer Service and Client Relations |
1 or 2 Weeks |
|
| ESAS 15 |
Crisis Management and Conflict Resolution |
1 or 2 Weeks |
|
| ESAS 16 |
Executive-Level Writing and Editing |
1 or 2 Weeks |
|
| ESAS 17 |
Presentation and Report Preparation |
1 or 2 Weeks |
|
| ESAS 18 |
Telephone and Reception Skills |
1 or 2 Weeks |
|
| ESAS 19 |
Mail and Courier Services Management |
1 or 2 Weeks |
|
| ESAS 20 |
Office Security and Emergency Procedures |
1 or 2 Weeks |
|
